Uptime is also a common metric, often used for data services such as shared hosting, virtual private servers, and dedicated servers. Usual agreements include the percentage of network availability, operating time, number of planned maintenance windows, etc. Fixation:. English: 1) relationship, tie; (2a) seizure, liaison; 2b) Russian engagement: привязанность (female) Swedish: 1. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. [1] The most common component of an SLA is that services must be provided to the customer as contractually agreed. For example, Internet service providers and telecommunications companies will typically include service level agreements in the terms of their contracts with customers to define the service level(s) sold in plain language. „The former footballer, 40, needs to prepare to put on his skates in January, but Frankie, 31, told MailOnline that the show is a significant time commitment he can`t do right now. Mail Online, September 30, 2020 A forward commitment is also used for credit.